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Contact Us

Have a question about one of our reviews, spotted a fact that looks out of date, or want to suggest a casino or game for us to cover? This page is the quickest way to reach the CasinoKix team. Use the contact form for editorial corrections, review questions and reader feedback, or email the inbox that matches your message: general and editorial questions, marketing and press, or commercial partnerships. If you are flagging an error, include the page URL so we can check and correct it faster. Please keep in mind that CasinoKix is a review site, not a casino: we cannot see player accounts, process withdrawals or settle KYC checks, so questions about a specific payment are best sent to the casino’s own support team first. To hear about new reviews and guides, you can also follow us on YouTube and LinkedIn.

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Talk to the people behind CasinoKix

CasinoKix is written and kept up to date by a small editorial team. When you get in touch, your message is read by a person, not passed on to a casino or answered by a chatbot. Whether you have found a mistake in one of our reviews, want to tell us how a casino treated you, or would like to work with us, we would like to hear from you.

Alina Silva runs our content team. She writes and updates our casino reviews and player guides, checks licences on the regulator’s own register and reads the bonus and withdrawal terms in full. Notes from readers about details that have changed help her keep those pages accurate. You can read more about her work on Alina’s author page and about our method in how we review and rate casinos.

Alina Silva, who runs the CasinoKix content team, at her desk in the office

What can we help you with?

Corrections and reader feedback

Spotted a bonus that has changed, a licence that looks wrong or a payment method that is no longer offered? Tell us which page you were reading and what you noticed. Please include the page link and, if you can, where you found the newer information. We check reports against the original source before we change a review, and we are always glad to hear about your own experience with a casino, good or bad.

Partnerships and advertising

If you represent a casino, a game studio or an affiliate programme and would like to talk about a commercial partnership, write to [email protected]. Please note that a partnership does not buy a better rating: every casino is scored with the same review method, whether we work with it or not.

Press and marketing

Journalists, podcast hosts and marketing teams can reach us at [email protected]. Tell us what you are working on and when your deadline is, and we will let you know whether we can help with a comment, data from our reviews or a guest contribution.

Help with gambling

If gambling has stopped being fun, or you are spending more time or money than you planned, please take a break and talk to someone you trust. Our responsible gambling guide explains the warning signs, the limit and self-exclusion tools casinos offer, and where to find free, confidential support.

Send us a message

Fill in the form and choose the topic that fits best, so your message reaches the right person straight away. If it is about a specific page, paste the link into your message.

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Prefer email?

General and editorial: [email protected]

Marketing and press: [email protected]

Sales and partnerships: [email protected]

When to expect a reply

We read messages on working days and aim to reply within a few working days. Partnership and press requests can take a little longer when we need to check something with the wider team. If you have not heard back after a week, a short reminder is welcome.

What we cannot help with

CasinoKix is a review site, not a casino. We cannot see player accounts, process withdrawals, reverse deposits or settle KYC and verification checks. For a question about a specific payment or account, contact the casino’s own support team first and keep a copy of the conversation. If the casino does not resolve it, the licensing authority named in its terms is usually the next step.

For details on how we handle personal data and cookies, please read our Privacy Policy and Cookie Policy.

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18+ only. Gambling can be addictive. Please play responsibly, set limits before you start and only use money you can afford to lose. If you need support, our responsible gambling page lists free, confidential help.